the matka
the matka
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This app is available for your device
the matka
This app is available for your device
Contact
+91 5077626517
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the the matka?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. Once logged in, you can access your account without needing a password or email verification.
Q2: What should I do if I am not getting OTP?
To resolve the issue, start by checking your internet connection and waiting for a strong signal. If you still don't receive the OTP after clicking "send," you can attempt to resolve the issue or seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your active number. If the number has changed, please email your updated KYC details to the customer support system to facilitate a smooth account transfer. This will help update your account with the correct information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and you'll be able to log in and play without any problems. This should ensure a smooth and updated gaming experience.
Q1: What is the minimum withdrawal amount in the the matka?
In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, excluding bonus amounts. You cannot withdraw bonus money collected within the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit all required KYC details within the app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, payment processing may be delayed, resulting in a wait time of up to 24 hours in some cases. This delay can impact the overall timeline of the app's processes.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within the gaming platform and cannot be withdrawn as cash. You can withdraw any winnings earned from playing games with the bonus amount. The bonus itself, however, cannot be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for assistance.
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